Terms and Conditions

Welcome to OzLink Communications. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

1. Acceptance of Terms

By using the services provided by OzLink Communications, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and OzLink Communications.

2. Services Provided

OzLink Communications offers a range of telecommunications and digital infrastructure services, including but not limited to:

• NBN Internet Services
• Fibre Optic Connectivity
• Business Broadband Solutions
• Voice over IP (VoIP)
• Data Centre Hosting
• Managed Network Services
• Cloud Interconnection

The specific details of the services you receive will be outlined in a separate service agreement or plan details provided to you upon subscription.

3. User Obligations

As a user of OzLink Communications services, you agree to:

• Provide accurate, current, and complete information when signing up for or using our services.
• Use the services in compliance with all applicable laws and regulations.
• Not use the services for any illegal, harmful, or abusive purposes.
• Maintain the security and confidentiality of your account credentials.
• Notify OzLink Communications immediately of any unauthorised use of your account or any other breach of security.

4. Intellectual Property

All content on the OzLink Communications website, including text, graphics, logos, and service marks, is the property of OzLink Communications or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from this site without our express written permission.

5. Limitation of Liability

To the maximum extent permitted by law, OzLink Communications and its affiliates, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from:

• The use or the inability to use the services;
• Any conduct or content of any third party on the services;
• Unauthorized access, use, or alteration of your transmissions or content;
• Any interruption, suspension, or termination of the services.

Our total liability to you for any claim arising out of or relating to these terms or our services, regardless of the form of the action, is limited to the amount paid by you, if any, to OzLink Communications for the service giving rise to the claim during the twelve (12) months prior to the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless OzLink Communications, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your use of the services, violation of these Terms and Conditions, or violation of any rights of any third party.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Queensland, Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Queensland, Australia to resolve any dispute arising out of these terms or the services.

8. Changes to Terms

OzLink Communications reserves the right, at its sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us via postal mail at:

OzLink Communications
Level 10
239 Ann Street
Brisbane, Queensland, 4000
Australia